Shipping Policy
Last Updated: 24-03-2025
1. Overview
Sri Narasimha Government High School Old Students Association is committed to ensuring timely and secure delivery of our event-related souvenirs to our alumni and well-wishers.
2. Shipping Area
- We currently ship souvenirs only within India.
- For international orders, please contact us at snghsoldstudentsassociation@gmail.com.
3. Shipping Charges
- Shipping charges are calculated based on weight, volume, and destination.
- Exact charges will be displayed at checkout before you confirm the order.
4. Shipping Timeframe
- Orders are processed within 3-5 business days after confirmation.
- Delivery may take 7-10 business days based on the destination.
5. Tracking Information
- Once the order is shipped, you will receive an email with the tracking details.
- You can track the shipment through our delivery partner's website.
6. Undelivered or Lost Shipments
- If a shipment is not delivered within 14 days, please contact us immediately.
- We will investigate and either reship or refund based on the situation.
7. Damaged or Incorrect Items
- If you receive damaged or incorrect items, please contact us within 3 days of delivery.
- We may request photographic evidence to process a replacement or refund.
8. Contact for Shipping Queries
For any shipping-related queries, please reach out to us at:
Email: snghsoldstudentsassociation@gmail.com
Phone: 8309380217
Address: 2-127, Palaparru Post, Pedanandipadu Mandal, Guntur, Andhra Pradesh, PIN: 522235